I have more than 30 years of experience in the IT industry and I have programmed, installed, maintained and supported systems of all sizes, types and complexities. I have a wide range of skills in a variety of related disciplines. I'm based near Bath and offer a nationwide service.
I enjoy a challenge, so if you are finding it hard to manage your IT issues, please contact me. I will shoulder that burden for you.
I have a reputation with few equals. Many of my clients have come to us via word of mouth referrals. That speaks volumes, not only about my technical skills but also about my personal service. As my client, you will certainly get the service described on the label.
Great customer service, whether the issue is small or large. Your personal approach to customers is professional and courteous whether virtually or attending an on-site repair.
Responsive. Knowledgeable. Tenacious. Everything I want from my IT Support Partner.
Ian has serviced and sorted out my computers for over 20 years. I can trust Ian to do the best he can for me within my budget, he will go the extra mile to get the best deal when purchasing laptops for myself or my teenagers, I will always ask Ian to set them up for me he understands what I do need and what I don't, he keeps records, remembers previous problems you have encountered, he is prompt and if he can help you over the phone he will. We are self-employed and our laptops need to be fully functioning at all times, Ian is brilliant in emergencies and understands we need the machines working well. Ian has also helped me to set up Wi-Fi in outbuildings some distance from my house successfully without any stress. My sons now deal with Ian directly and have warmed to him as well, quite frankly I don't know what we would do without him.
We have thoroughly enjoyed the service you have given us, no problem too small for your attention or too large to immediately have your input - a boon for the untechy, unsavvy computer user. And all in great good humour - we look forward to your visits.
I had an Apple desktop running terribly. Ian came up with a cost-effective re-build option that has significantly increased the speed and life of the machine.
Ian provides a brilliant service! Highly recommendable! Always helpful, quick and efficient and since he has taken over the IT at my Children’s Clinic all is running smoothly and well. Couldn’t do without him.